faq
FAQ
Answers to the most common questions about ordering and delivery.
Frequently Asked Questions
How long does delivery take?
Standard delivery takes 2–5 business days within the UAE. Large furniture items may take a little longer.
Do you offer free shipping?
Yes — delivery is free on all orders over AED 300.
What is your return policy?
You can return any item within 14 days of delivery, in original condition and packaging.
How do I track my order?
Once dispatched, you will receive a tracking link by email and WhatsApp.